Pocket Geek Mobile

Pocket Geek® Mobile is your personal tech genius that works behind the scenes to help keep your device secure and running smoothly.

Core Functionality

With Pocket Geek Mobile you can securely back up and restore photos, videos, music, documents, and contacts with your allotted amount of storage. Pocket Geek Mobile provides a solution for syncing, storing, backing up, and restoring content.

In addition to protecting your personal data and content, it lets you access your protection plan benefits from one convenient place, and even provides one-tap access to get live support though call or chat. You’ll feel more empowered to manage your own device with self-service troubleshooting, helpful tips, and built-in protection features.

The Pocket Geek Mobile app provides the tools you need to make the most of your mobile device. And smart solutions to help you thrive in a connected world.

Additional Features

● Avast’s Award-Winning Cybersecurity — Block malware-infected links and fake websites commonly used in phishing attacks.

● Coverage Center — View program features and benefits, check your service fees and deductibles, review your coverage documents and full program details, and file and track a claim. All in one place.

● Live U.S.- Based Tech Support — Enjoy firsthand support from tech pros via chat, call, screen share, or camera share. Access fast solutions to tech challenges. Learn how to set up, connect, and sync your smart home devices.

● Device Diagnostics — Get low battery alerts, and test Wi-Fi and network connection speeds.

● Self-Help Center — Access thousands of device-specific tips, tricks, and step-by-step quick fixes.

Secure backup is a core functionality within Pocket Geek Mobile which allows you to back up SMS and MMS messages and call logs on your phone. To properly handle messages received while the app is the default messaging app, read and receive SMS and MMS permissions are mandatory. Existing backups are required to restore text messages and call logs.

This app requires access to the following permissions:

● Read and receive SMS and MMS permissions to backup and restore text messages.

● Read and write call log permissions to backup and restore call logs.

● Permissions to read, modify, or delete the contents of your USB storage to backup and restore photos, media, and files.

● Location permission to access your Wi-Fi network details to detect weak Wi-Fi settings.

● Accessibility permission (AccessibilityService API) in the Web Shield feature that protects you from threats on the web by alerting you when you visit a malicious web site. Personal or sensitive data is not collected or stored.

● Device Administrator permission for device lock functionality (only if needed for stolen device, and only with real-time customer consent).